Disinformation, as well as misinformation and so-called ‘fake news’, during election periods is a scourge that has affected the fairness and credibility of elections in a number of countries around the world. Although not necessarily a new phenomenon, online platforms have amplified the ease and reach of such information. The digital disinformation complaints process is a measure implemented by the IEC to respond to this challenge. As part of the process, complaints made to the IEC via the Real411 platform …

